UKGC License number:57924
Customer support:Live chat, email
Products:Slots, Live Casino
The Grosvenor Casinos website is owned and run by Rank Interactive (Gibraltar) Limited, who have 17 domain names, including RegalWins.com. The account number of their UK Gambling Commission license is 57294, and the head office address is listed as Rank Group, Maidenhead, SL6 8BN.
The Grosvernor domain was previously listed under a license for Rank Digital Gaming (Alderney) Limited from 2017 until the license was surrendered in July 2022. This previous license has a settlement violation for failing a compliance assessment. It is numbered 38750.
The Rank Group PLC oversees both of these companies. The same group is responsible for Daub Alderney Limited, a gambling and online casino company that amassed over £12 million worth of fines, mostly around social responsibility and failing to prevent money laundering, including allowing one customer to deposit £50,000 before seeking evidence of their source.
It is interesting to note that they have 20 premises under Grosvenor Casinos (GC) Limited, whose license number is 34161. They have a further 46 premises licensed under Grosvenor Casinos Limited with account number 614. Both of these licenses have a registered address in Maidenhead.
There are no documented license violations on the Rank Interactive (Gibraltar) Ltd license summary.
Introduction to Grosvenor Casino
If you ask people to start naming casinos in the UK, Grosvenor is going to be one of, if not the first name out of their mouths. Their in-person casinos are practically ubiquitous, with over 50 locations and employing over 6,000 people across the UK.
On this page, though, you can forget about these brick-and-mortar locations; we’re here to talk about their online presence. This is managed by Rank Interactive Ltd, and they are a subsidiary of the Rank Group PLC.
Customer service is provided to online customers through a Live Help chat service, and you can also call on 0800 083 1990. The website also suggests that you could speak to a member of staff at your local Grosvenor club. The casino is transparent about its complaints procedure and even offers advice on how to escalate a claim.
New customers can redeem up to £30 in bonus funds when they deposit £20 or more as part of a welcome bonus. Read on to find out more.
|Deposit £20 Play with £50
|5x Deposit + Bonus amount
|Time to Wager
New customers can claim up to £30 of bonus funds when making their first deposit. To claim this bonus, you have to deposit at least £20 while selecting during the cashier process the £30 bonus offer.
The bonus is subject to five times wagering requirements on the deposit and bonus amount. Taking full advantage of the offer would require you to wager £250 in 30 days in order to withdraw any remaining winnings.
Be aware that only slots and live casino games contribute fully to meeting playthrough requirements. Jackpot and progressive games only count for 50%, so £1 wagered on these games equals £0.50 towards WR. There is also a link to a huge list of slot games that are excluded from bonuses and do not count toward wagering requirements.
Online Casino Games
Grosvenor Casino has a comprehensive collection of table games, online slot machines, poker, and live dealer games, on top of an extensive sportsbook.
The sportsbook has markets for a wide range of sports, including favourites like football and rugby, betting favourites like boxing and horse racing, as well as lesser-watched sports like lacrosse or badminton. They have some winter sports like bandy, and you can even bet on the goings on in the political and TV world.
Click the slots tab leads into a world of online slots organised into Big Wins, Frequent Wins, and numerous other categories. Check out their collection of exclusive slot games and ones made in-house. There is a section dedicated to slots that are driven by jackpots. This includes daily and mega jackpot games but also any game with the Jackpot King bonus game attached.
The live dealer casino is also a sight to behold with the usual selection of classic games hosted by real-time dealers. They also stock the takes on the classics like XXXtreme Lightning Roulette and the gameshow style games like Dream Catcher. There are also live games hosted by Grosvenor croupiers that are exclusive to the website.
You can play live roulette games that are exclusive to the Grosvenor Casino website because they are actual live broadcasts directly from a Grosvenor location. You can watch and/or engage with an actual roulette wheel that is ongoing at a Grosvenor location in the UK. The locations change, and at the time of writing, you could visit Glasgow, Sheffield or The Vic in London.
How To Play Grosvenor Casino
To start playing at this online casino website, just follow these simple steps.
Step 1 – Go To GrosvenorCasinos.com
There is a lot to see on this website, so before you join, make sure to have a look around and see if it is a good choice for you before you commit to joining.
Step 2 – Click Join
In the top right corner, there are two buttons. Click the one marked Join. If you are already a member of a physical Grosvenor Casino, you can use your membership to join the online offering. Otherwise, enter your email address, click next, and complete the form with your personal information.
Step 3 – Register a Banking Method
Before you can make a deposit at a UK casino, you have to verify your identity with the Know Your Custome protocol. Once this is complete, head to the cashier and click deposit. Add your preferred payment method and make a qualifying deposit of at least £20.
Step 4 – Enjoy
Grosvenor Casinos say your bonus will be instantly reflected in your account. Bets are taken from your cash deposit first.
Grosvenor Casino Review Summary
Grosvenor Casinos are a well-known chain of brick-and-mortar casinos that also have an online presence. They are a proprietary business of Rank Group plc, licensed in the UK under the name Rank Interactive (Gibraltar) Limited. The Rank Group plc were responsible for businesses that racked up over £12 million worth of fines as a result of poor practice.
The casino has a live chatbox that you can use for customer service, but you can also visit any one of their locations to speak to a member of staff there. There are also FAqs you can browse.
New customers joining Grosvenor can redeem up to £30 worth of bonus funds when they deposit £20. Giving new players a little boost when they join. The funds are applicable across the whole of the casino’s unique library.
|Site Rating: 6.17/10
Player Rating: 4.9/10